How to reset “service required” for a BFC hot water heater?

We, TSG always advise; first do service and after service a full reset for the warning “service required”. To finalise the maintenance, …

What are the steps to follow for Legionella prevention?

Some of our appliances have a legionella prevention program integrated in the control. For other devices, we recommend using government guidelines to …

How do I descale ?

Please follow the instructions here for descaling.

Which spare and maintenance parts are available for this product?

You can consult the parts list on the product page or download our full Maintenance & Accessories guide. Service parts are shaded …