Frequently Asked Questions

  • Maintenance FAQ

    How to reset “service required” for a BFC hot water heater?
    What are the steps to follow for Legionella prevention?
    How do I descale ?
    Which spare and maintenance parts are available for this product?
  • Standard FAQ

    ROI for HE water heater?
    Incentives for sustainability
    Where can I find information about products that are no longer in production?
    How do I know which product is most suitable for my project?
    What is the delivery time for this product?
  • Technical FAQ

    Want to know what your device’s manufacturing date is?
    Where do I check the warranty card?
    Where do I register my product?
    How do I find the replacement part for the product?
    How much maintenance does this product require?
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